Goals for Total Quality

The commitment and quality policy used by Microbioticos management is reflected in the company’s Quality Policy and overall quality objectives listed below.

Microbiotics policy (as defined in the Quality Policy and Total Quality Objectives) is broadly open, as a sign of our pride and commitment, and as a clear reminder of our vision and direction.

These policies are presented to all new employees in our Admissions Training, and continually reinforced by management levels to ensure understanding and commitment of all hierarchical levels of the company.

Our Quality Policy is used to uphold Microbioticos’ already considerable reputation for quality this decade and beyond, while maintaining a relaxed and disciplined work environment.

  • Develop a quality system based on NBR ISO / IEC 17025: 2005 standards to nurture a continuous process of problem improvement and prevention rather than problem detection.
  • Define and implement our quality system based on full employee involvement and commitment to excellence.
  • Provide all employees with the training and support necessary to provide quality services to all customers.
  • Communicate our mission and quality objectives to all employees, giving them individual responsibility and reportability.
  • Establish and maintain a work environment that enables the provision of high quality services.
  • Provide an atmosphere that encourages employees to use their full potential and pride in doing the job.
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